PROFESSIONAL STANDARDS AND INTERNAL INVESTIGATIONS
On-Target Professional Standards and Internal Affairs
Nothing can be as highly charged, both inside your organizations and the public, as internal investigations. A fair process can improve ethics, morale, and support from your stakeholders. Proper management and investigation of complaints against employees is crucial to the well-being of an organization. This program will provide the participants the knowledge and insights to administer and conduct timely, objective and thorough internal investigation inquiries.
Hoffman Estates Police Department
411 W Higgins Rd., Hoffman Estates IL 60169
December 12-13, 2023
Kansas City Regional Police Training Academy
6885 NE Pleasant Valley Rd. Kansas City MO 64119 February 5-6, 2024
Missouri POST Control # 21378
Norman Police Investigations Center
1507 W Lindsey St, Norman OK 73069
February 26-27, 2024
More Information and Registration Link
Puyallup Police Department Training Center
531 39th Ave SE Puyallup, WA 98374
May 6-7, 2024 8:00am-4:00pm
Lawrence Police Department
5150 N Post Road Lawrence, IN 46226
LETB Provider # 47-1487003
Northern Virginia Criminal Justice Academy
45299 Research Place Ashburn, VA 20147
April 15-16, 2025
South Metro Public Safety Training Facility
Minnesota Post # 10444-00019
Oak Forest Police Department
15440 S. Central Ave. Oak Forest, Illinois 60452
January 16-17, 2024
Iowa Law Enforcement Academy
7105 NW 70th Avenue, Johnston, IA 50131
February 12-13, 2024 8:00am-4:00pm
Spokane County Sheriff Training Center
13033 W. SR 902 Spokane, WA 99224
April 8-9, 2024
Illinois Law Enforcement Alarm System
1701 E. Main St. Urbana, IL 61802
South Jordan Police Department
10655 S Redwood Rd., South Jordan UT 84095
O’Fallon Justice Center
1019 Bryan Rd, O'Fallon, MO 63366
Missouri POST Control # 21378
Milwaukee County Sheriff’s Office - Training Academy
9225 S. 68th Street, Franklin, WI 53132
"I found the seminar very informative. You are an engaging presenter/instructor, and gave the material life. It was also nice to see the ways in which our process/procedures are similar to the best practices you discussed."
Capt. James Novotny, Milwaukee County So, Professional Standards Division
"I thought that the class was good, and that the real-life examples hammered home what you were talking about in the slides. The sample forms were also great so that they can be taken back home and compared to our current forms to see if improvements can be made. Thanks!"
DC Nick Kozloski, Ashwaubenon (WI) Public Safety
"The seminar was very informative and full of useful information. It confirms that our agency is proceeding with internal cases the best way possible and your seminar provided insight on the process from start to finish. Thank you. It was a pleasure attending your class."
Lt. Steven Paar, Milwaukee County So, Professional Standards Division
"Honestly…. I have been to a couple of IA trainings and this was by far the most beneficial one I’ve been to. Relevant information, with real life cases and situations. Also, the opportunity to bounce things off you was very helpful. I appreciate the course and will be reaching out with questions in the future I’m sure." DC Brandon Christiansen, West Valley (UT) PD
"Thank you so much for offering this training. It was very informative, and you kept me engaged. This course reconfirmed some of the things that we are doing and gave insight to what gaps we need to fill."
Capt. Kent Harris, Utah State University PD
"Instructor was knowledgable, easy to follow and explained material well. Really enjoyed all stories and cases discussed. Good, clear information."
Sgt. Patricia Finch, Centralia (WA) PD
"Instructor is very well versed and had real life experience to draw from. I felt comfortable asking questions in class that were relevant to my job. Differentiating between criminal and administrative interviews and learning where the bright line is."
Sgt. Tracy DeLozier, Zillah (WA) PD
"Instructor is a knowledgable expert in the area and is very engaging. The strongest features were the case law, applicability to job, a step-by-step guide to a successful investigation." Capt. Stuart Miller, Kootenai County (ID) SO
"Very knowledgeable about the topic. Looking forward to taking more training through On-Target. Every sergeant (or command staff) should attend."
Sgt. Dan Doherty, Elk Grove Village (IL) PD
"Thorough and insightful. Relevant and timely content. Clear and articulate instruction."
Sgt. Tom Robertson, Wauconda (IL) PD
"Knowledge about subject presented and worked well towards group discussion."
Sgt. Jon Wolf, Muscatine County (IA) Sheriff's Office
"Good instructor, very knowledgable on topic, made training interesting. Easy to engage with."
Sgt. Christopher Chesmore, Buchanan County (IA) SO
"Instructor has the experience and knowledgable for the material taught. Great class for anyone who may be conducting internal affairs investigations. Information learned will help any investigator, no matter their experience level."
Capt. Roger Peters, Warr Acres (OK) PD
"Instructor is amazing. Very Informative and helpful. Will answer any and all questions you have. Great course. Will be able to take and implement content immediately." Lt. Jody Thompson, Poteau (OK) PD
"Exceeded expectations! 18 years doing internal affairs investigations and still learned a lot!"
Stephanie Burk, Oklahoma County Criminal Justice Authority
“The strongest features of this seminar were sharing the example handouts and experiences to explain the internal affairs process. Gave good things to think about and bring back to my department.”
Asst. Chief Shaundra Randolph, West Milwaukee (WI) PD
“Excellent personal experiences/examples to the instruction. Very experienced instructor. Gained a great understanding of the material presented.”
Capt. Eric Relich, Mt. Pleasant (WI) PD
“Made the course interesting. Brought good enthusiasm to a sometimes dry subject matter. Course provided new information/best practices to bring back to my PD.” Sgt. Michael Buri, Fitchburg (WI) PD
"Extremely knowledgable. Great to hear real word examples as it relates to the topic."
Lt. David Ziolkowski, Orland Park (IL) PD
"Excellent presenter, very knowledgable. I learned a great amount of things. Vary glad I took this class. Thank you for the opportunity. See you in the next class!" Cmdr. Richard Wyman, Crestwood (IL) PD
"Very knowledgable about the subject matter presented in class. Experience in the area is obvious. Good use of discussion and stories as examples.
Sgt. Kevin Schmidt, Clark County (WA) SO
"Well versed. Engaging and genuinely cares about the information. I had taken this class 5 years ago and I still learned new information."
Chief Stacy Denham, Centralia (WA) PD
"Instructor has real=life experience in field of IA investigations. Very good. The strongest feature was the communication of process of IA investigation."
Sgt. Mickey Owens, St. Louis Metropolitan PD
"Overall great job. Kept it moving on point. The course provided accurate and effective information regarding the purpose and process of internal investigations." Major Eric Larson, St. Louis Metropolitan PD
"Enjoyed the examples and breakdown of information presented. Helpful to know when to start and how to end investigations. It's all in orderm step-by-step. Easy to follow and overall informative." Sgt. Justin Gann, Lynwood (WA) PD
"Instructor was knowledgable and gave me a clear understanding of the internal affairs investigation process."
Sgt. Kevin DeWitt, Snohomish County (WA) SO
"This is the second time I took this class. It's a great refreshers for keeping up to date."
Cmdr. Charles Smith, Antioch (IL) PD
"Excellent instruction. Good explanations between PowerPoint and instructor's experience. Material is easy to comprehend. The course provided me a much better understanding of internal investigations." Cmdr. Jamie Watson, Lincolnshire (IL) PD
"Very knowledgable in the IA investigation subject matter. Course is well put together and goes step-by-step through an IA investigation. Real life examples and samples of all the documents that may be needed."
Set. Jason Ryan, New Hope (MN) PD
"Gave me a greater understanding of internal affairs investigations and how to conduct them. The strongest feature of this seminar was the instructor's overwhelming knowledge on the topic. Sgt. Chros Vierling, Oak Park Heights (MN) PD
"Very knowledgable about subject matter and uses personal experiences in the training. Helped me have a better understanding of internal investigations and the process behind them. Inv. Travis Winter, Todd County (MN) SO
"Organized. Good examples to illustrate points. Open to all answers, is Socratic in addressing feedback."
Lt. Justin Ellioitt, Spokane County SO
"Like it when the instructor calls out people to answer - makes it easier to pay attention and I think improves participation. Overall well presented. Liked the sample forms.
Sgt. Shane Anderson, Latah County (WA )SO
"Experience and knowledge in internal affairs allows him to convey the material and simplify the process to protect the employee and the employer"
Chief Jason Reid, Oak Forest (IL) PD
"Very well educated and experienced in IA. Great ability to engage audience. Presentation and handouts explained how to do an IA investigation correctly, ethically and with employee rights in mind." Lt. Robert Mason, Bradly (IL) PD
"Instructor was professional and relatable. I was one of the non-law enforcement students. Instructor made sure he related material to my profession as well." Fire Chief Harry Kasper, Oak Forest (IL) FD
"Great presenter - presented quality information in manner to ensure understanding. Case examples provided real examples to apply learning elements."
Chief Doug Shannon, Mt. Vernon-Lisbon (IA) PD
"Great course! It was a good blend of legal text, news stories and video, and personal experience from the instructor."
Sgt. Ben Smith, Grinnell (IA) PD
"Instructor did a good job of incorporating corrections field in this class. The strongest features of this seminar is the "Hoe To" of internal affairs / application of material into real-life situations." Lt. Shannon Wildman, Marshal County (IA) SO
"Very good instructor. Class was better than I expected it to be. Applicability to everyone from patrol supervisors to IA investigators to department administration." Lt. Joe Phillips, Springfield (IL) PD
"Excellent job - this class exceeded my expectations." Lt. Kurtis, McCray, Alton (IL) PD
"I will be planning to send all of our supervisors for this course. Very very educational. Very informational. Allowed for many situational questions to be answered. Instructor held the attention of the class." Deputy Chief David Anderson, Bourbannais (IL) PD
"Excellent course and information.. Material presented was extremely relevant and useful for both new and experienced internal affairs investigators. Presented the material in a manner that encouraged participation and was knowledgable about the topics covered."
Sgt. Paul Gill, West Valley (UT) PD
"Very informative. Instructor was able to engage the class because he taught from experience. The course covered material for various experience levels. Teaching reinforces philosophy of protecting employee's rights while conducting a thorough investigation.
Deputy Chief Brett Miller, Taylorsville (UT) PD
"Great instructor. Very knowledgable about the topics he teaches. I like how he uses his real life experiences in his teaching. After taking the course I am
more confident in the quality of internal affairs investigations that I conduct." Capt. Mike Sole, Sapulpa (OK) PD
"Great course. I would highly recommend this training to every supervisor."
Capt. George Schmerer, Univ. of Oklahoma PD
"I appreciated the instructor's knowledge of the source material, and his use of personal experiences as a teaching tool. Great Material taught by an experienced instructor, Class material is extremely important considering the climate surrounding law enforcement."
Inv. Stephen Ponder, Oklahoma County District Attorney's Office
"This class was great at explaining the importance of IAs and doing them with integrity."
Inv. Cassandra Grettner, Claremore (OK) PD
"I just want to let you know I really enjoyed your class. I've been through a few different IA trainings and I learned more on this one than any of the others." Capt. Robert Apodaca, Luna County (NM) Detention Center
"Thank you for all of your information in this class. I have taken other IA classes and this class is the most informative."
Sergeant Curtis Espinoza, Valencia County (NM) SO
"Thanks for coming to NM and for an outstanding class. A lot of great information."
Sgt. Thomas Lewis, Colfax Count (NM) SO
"Great class. Encouraged class participation, this helps to work through potential investigations. Past experiences are helpful!"
Deputy Chief Sherrie Blackburn, Joliet (IL) PD
"Appreciates class participation. I really like the course incorporated information about the new laws. The strongest features were the expeience and credibility of the instructor." Cmdr. Gary Lunn, Round Lake Beach (IL) PD
"Excellent and demonstrated great knowledge of the subject matter. Great PowerPoint and videos to express points in lecture. Showed great enthusiasm teaching the class." Det. Ralph Billingslea, Loyola Chicago PD
"I look forward to further training with On-Target. I wish I has this course shortly after promotion. It should be part of our professional development curriculum." Sgt. Maurice Parrish, Lake Forest Park (WA) PD
"Excellent instructor. He present as knowledgable and professionalism with real-world experience to support his expertise. Very informative and a great introduction to the keys of modern professional accountability investigations." Sgt. Sean Gillespie, Snohomish County (WA) SO
"Enjoyed the comparisons, keeping it simple and going through the scenarios, and asking questions and then providing options. The strongest features were the simple bullet points and highlighted suggestions to manage the IA process. Easy to take back to the department and start implementing.
Professional Standards Manager Angela Davis, Tulalip Tribal (WA) PD
"Thank you for your continued dedication to Professional Standards in Law Enforcement. Being newly assigned to our Internal Affairs Unit, I appreciated the “Soup to Nuts” process on how to conduct an IA investigation and for the form templates. With law enforcement being such a progressive career, it’s important to mirror best practices and I think your class provides examples of just that." Sgt. Brian Prochaska, Joliet (IL) PD
“I attended your recent class and found the class to be an eye-opener. I anticipated the class to focus on liability and corruption going into it. I was surprised to see the benefits to the "good officers" and found the approach to Internal Affairs to be one that is to be seen as a positive. I appreciate your knowledge and experience in this subject and look forward to attending classes provided by On Target Solutions in the future.”
Asst. Chief Robert Hornickel, Lowell PD
"Solid instructor, knowledgable. Hit the important issues with good insights on the topics."
Internal Affairs Lt. Andrew Buell, Spokane County SO
"Very good instruction. I enjoyed the information how it was presented. Good constantly changing information. I stayed engaged."
Chief Criminal Deputy Steve Groseclose, Douglas County (WA) SO
"Organized and could transition from topic to topic citing examples how each applied. Covered the need to know topics for internal affairs and professional standards." Asst. Chief Brian DePriest, Keokuk (IA) PD
"Good course. Cleared up a lot of questions and muddy issues. The strongest feature were the forms provided and real life examples."
Sgt. Brett Samuels, Louisa County (IA) SO
"Very informative with a provided track history of experience. Liked the true life application - examples provided. Fully explained the examples related to the policies and the application in real situations." Major Robert Campbell, Hancock County (IN) SO
"Really great presentation. Knowledgeable and useful. The strongest features of the presentation were practical applications of material. Asking students what they want t learn. Enjoyed and learned throughout the presentation." Det. Sgt. Mark Waggoner, Cumberland Metro (IN) PD
"Very knowledgeable on topic and gave great ideas. Please put on more! Great info, appreciate that it was presented step by step and provided a foundation to start an effective OPS unit." Chief Phil Arnold, Wilmington (IL) PD
" Very knowledgeable on topic and made difficult material easy to understand. The way the course was presented was clear and concise. Made concepts easy to understand and presented well." DC Eric Werden, Grundy County (IL) SO
"Instructor was great! He was extremely knowledgeable on IA and allowed for all questions to be answered thoroughly. Step by step process of how to conduct an internal investigation." Lt. Pedro Valladares, Moline (IL) PD
"Clear, easy to follow and understand. Answered questions as asked and obviously first hand knowledge was demonstrated. As I am new to the IA role, this was a wonderful intro into conducting these types of investigations." Lt. Matt Bain, Urbana (IL) PD
"Very very knowledgeable. Knows the subject better than anyone. Really enjoyed the real life examples. Very straight forward. Real examples and the questions and discussions." Sgt. Cole Christenson, Utah County Attorney's Office
"Instructors experience made him very qualified to teach this course. Many points made will be used in my position. Easy to follow, information is relevant to my position." Capt. Kevin Smith, Roy City (UT) PD
"Made confusing subjects much more clear. Great instructor!. You can tell he has lived the subject matter. I will make sure more of my officers attend this training." Chief Kelly Marshall, Choctaw (OK) PD
"As a new Chief of Police this was an excellent class with a lot of valuable information that will benefit me greatly."
Chief Billy Wakefield, Skiatook (OK) PD
"Really good instructor with actual real-world experience. Knows how to get the point across. Very interesting."
Lt. Robert Williams, Oklahoma State Bureau of Investigation
"Great knowledge and interaction. I have attended several IA trainings/ He brought new insight and perspective on conducting IA investigations."
Chief Jeff Watts, Stillwater (OK) PD
"Great content and good examples." Lt. Terry Schreiber, Brookfield (IL) PD
"Excellent content and clear direction. Very focused." Supervisor George Martinez, Illinois Liquor Control Commission
"Too short! Well versed in subject matter." Patrol Cmdr. Stanley Tecza, Tinley Park (IL) PD
"Very good pertinent information. Exactly the information I needed. Helped me with legal aspects as well as best practices. Will assist me in conducting IA investigations as well as case management." Capt. Sonya Richardson, Falls Church (VA) PD
"This was a good course...pertaining to IA and will be applied along with interview skills."
Sgt. D. Walker, Manassas Park (VA) PD
"A wealth of knowledge on employees rights and case law."
Lt. H. Michael Beatty, Loudon County (VA) SO
"Great knowledge of the job and areas of instruction. Met and exceeded my expectations. Well taught.”
Asst. Chief Nathan Thode, LaPorte City (IN) PD
"This was a great class. I would look forward to advising other officers to attend this class.”
Sgt. Wiley Cuttino, Merrillville (IN) PD
“Great information taught by a very educated and experienced law enforcement professional. Did a great job engaging and providing examples to assist in better understanding and enjoying the material presented”.
Chief Cameron Arthur, Jenks (OK) PD
"Very knowledgeable in the subject matter. Made the process very clear and interesting. I love the we were provided good samples of IA forms that we could modify.” Lt. Steve Harris, Altoona (IA) PD
"Very personable and knowledgeable and well spoken. His real life experience adds to the relatability of the course.
Det. Jacob McCleary, Muscatine County (IA) SO
Thanks for the documents and the class information. I am glad you referred to correction in your discussions. Many times when we go to training our part and we are forgotten. During the class you confirmed we (at the sheriff’s department) are doing many things right, can improve on some, and boosted my confidence in my task ahead. The fact that discipline should be positive and negative hit home with me and will be something I work on, thanks." Lt. Theodore Uchiek, Lake County (IL) SO
"Maintained positive attitude and openness throughout. I truly appreciated the lessons taught, shared and retained. This will carry me throughout my career”. Deputy Chief Charles Crockett, Lake County (IL) SO
“Experienced law enforcement professional with hands on experience in the subject matter having performed the IA function in several department”.
Deputy Chef Ken Gross, Forest Park (IL) PD
“The strongest features of this seminar was the instructor’s understanding of subject matter. Scenarios were applicable to subject matter and built understanding”.
Lt. Jason Shaw, Galesburg (IL) PD
"I wish I had this information last year. I could take it again. Lots of good information was presented. I could take it again.”
Lt. Max James, Yakima County (WA) SO
"Extremely knowledgeable. Provided in-depth historical internal affairs examples and best practices got fair and impartial investigations. This class gave me a good foundation to do internal affairs."
Lt. Sean O'Laughlin, Eastern Washington University Police Department
"Thank you for a great class and all the sample documents!"
Misty Viebrock, Executive Director, RiverCom 911 (WA)
"I have been looking for a course like this for years that explains a complete way how to best conduct these investigations. This course exceeded my expectations and I will recommend to other agencies”.
Capt. Kyle Johnson, Little Falls (MN) PD
"Extremely eye-opening and informative. Made it very easy to be able to access material and information later that I will need."
Lt. Steve Sabourin, Duvall (WA) Police Department
"There was more in this course that is applicable to my job in Internal Affairs than there was in a 5 day course I took when I first started this assignment, Totally worth it." Sgt. Michael Carr, Internal Affairs, Spokane (WA) PD
"Instructor's experience and practical insights were invaluable."
Sandra Ewing, Professional Standards Manager, Rochester (MN) Police Department
"This was very relevant and informative training. One of the best things was the fact that the instructor, Greg Anderson, was teaching from personal knowledge and experience and not just theory and research. His style was relaxed, positive, and open to questions. I gained not only practical tips which I can immediately apply but I also gained a better insight to the level and type of IA investigations conducted in Police, Fire and other public works departments in surrounding municipalities." Lt. Levester Denham, Commanding Officer - Internal Affairs, Chicago Police Department
"Excellent eye-opener for fire department personnel who don't normally interview or investigate on a regular basis."
Fire Chief Peter Chiodo, Schiller Park (IL) Fire Department
Very knowledgeable in the subject and taught it in a manner which made learning happen. I would love to take another class with them. "
Sgt. Scott Streltzoff, Spokane County (WA) SO
"Great instructor, good experience, I enjoy his style of teaching. His personal examples fit into his lesson".
Capt. Adam Diaz, Franklin County (WA) SO
"Very informative instructor along with current course materials. Helped me put Internal Affairs information together and changes that will improve our department". Deputy Chief Erich Schlachta, Elburn (IL) PD
" Very organized class. Enjoyed variety of stories related to subject matter. Very informative course. Would recommend to other IA investigators."
Sgt. Steve Emberton, Blue Springs (MO) PD
"Great course - recommended for IA investigators and administrators overseeing the investigations."
Supt. Keith Willis, Champaign County (IL) Juvenile Detention Center
"Both the course and instructor gave a clear and concise game plan to conduct internal investigations, to include real-life scenarios."
Sgt. Jason Boesdorfer, Sangamon County (IL) SO
"Information provided is excellent and will benefit an investigator in IA."
Deputy Chief Barry Kauther, Itasca (IL) Police Department
"This course exceeded my expectations...it is not just another training class, everything learned is applicable in today's operations."
Dave Lowry, McHenry County (IL) Corrections
"Made a complicated subject very easy to understand by providing real life examples. The strongest feature of this seminar was suggestions to update existing policies and new policies to get implemented to prevent future incidents.
Chief Deputy Ardyth Slight, Muscatine County (IA) Sheriff's Office
"Great for all HR directors. Great work history to back up material"
HR Director Dawn Aldridge, Clinton County (IA)
"Materials presented about conducting IA investigations were "on-target". Material directly related to IA investigations. Met expectations and has great relevance." Asst. Bureau Chief Todd Koenig, Iowa Department of Public Safety
"Fantastic instructor....and powerful speaker. Wish I had this training 10 years ago."
Sgt. Joseph Torok, Porter (IN) Police Department
"Extremely eye-opening and informative (Internal Affairs and Professional Standards). Made it very easy to be able to access material and information later that I will need." Lt. Steve Sabourin, Duvall (WA) Police Department
"Helped reduce my fears of handling and IA investigation...delivered a great presentation filled with knowledge and experience." Cmdr. Blake Garcia, Berkeley (IL) Police Department
"Providing real examples was helpful and added to the information presented."
Deputy Chief Erik Bernholdt, Hinsdale (IL) Police Department
"Provided a tremendous amount of examples from experience...gave real life examples."
Sgt. Glenn Brothen, Oak Lawn (IL) Police Department
"This course identified the proper steps and common mistakes made conducting investigations. The information I learned will benefit me as a supervisor, as well as rights and protections for my employees." Division Chief Kyle Hensch, Urbana (IL) Fire Department
"Answered questions effectively and used great examples." Brian Nightlinger, Fire Chief, Urbana (IL) Fire Department
"Great class. Got me thinking about shoring up our policies and procedures."
Division Chief Chad Hensch, Urbana (IL) Fire Department
"Class was excellent. Real life examples to illustrate the points clearly and were memorable"
Jonathan Whowell, Chief of Police, Plano (IL) Police Department
"I really enjoyed the Internal Affairs class...brought up a lot of things I never considered before."
Sherri Jeffery, Dallas PD Internal Affairs
"A must attend for anybody in IA or command level position."
Lt. Phil Johnson, Washington State Fish and Wildlife Police
"Dynamic instructor. Step by step walk thru of cases...how to start a case and carry to finish. Will be looking for more classes with them..."
Capt. Elizabeth Duncan-Burge, Jefferson County (IL) Sheriff's Office